- #LIVESCRIBE DESKTOP INSTRUCTUIONS HOW TO#
- #LIVESCRIBE DESKTOP INSTRUCTUIONS ZIP FILE#
- #LIVESCRIBE DESKTOP INSTRUCTUIONS UPDATE#
I also explained everything I had previously done (as per CS emailed instructions). I explained that LD will not run at all – and when I try to bring it up it crashes with a message to call CS.
So I emailed, got a nice reply about upgrading the pen’s FW, followed instructions…everything “verified”…and then I started the LD again…and…It Crashed with a message to call CS! The Livescribe desktop started telling me to register my pen –my pen that had been registered for over a year! But when I tried to register it, it said it was already registered! Loopy. Under threat of horrible things happening if I did not, I upgraded to 2.0 - and that is when REALLY horrible things started happening.
#LIVESCRIBE DESKTOP INSTRUCTUIONS UPDATE#
Now, let’s let Romeo and Juliette get back to making kissie faces, while you’re getting your content transferred.ĭid this help any? Did your LD automatically update the FW on your pen?
#LIVESCRIBE DESKTOP INSTRUCTUIONS HOW TO#
And, how to run the program from there, to get your pen’s FW up to date.
#LIVESCRIBE DESKTOP INSTRUCTUIONS ZIP FILE#
zip file that you will need to run the installation program from. The instructions explain how to download the. To manually update the firmware on your Mac, or PC, you’re going to have to follow one of the links below: The only hope for our now silent lovers is to… Do a Manual Firmware Update. Or, it’s just showing the time regardless of what you tap it on! (Possible FSR issue, but it’s unlikely if you’ve just updated it.) Either it’s no longer recording audio and playing back audio on the pen (no, it’s not broken) but it does respond to all the other keys. The LD is supposed to do this automatically, but there are a few instances where it didn’t work. We just need to update the firmware on your pen. In answer to that, I say ‘Yes! Yes there is!’. Or, as one of our readers put it:Īnything on the problem zillions of LD 2 users are having in not being able to migrate or upload audio on the desktop from their upgraded software and pen? – Bill Linnane In order for our pen and LD to once more ‘make eyes’ we’re going to need to first teach the pen how to speak 2.1 instead of his outdated (and probably barbaric) 1.6.2. Which means, your pen isn’t angry with it’s one time soul mate, they just aren’t speaking the same language anymore. It can’t connect to the LD simply because the LD can only speak with FW version 2.1 or higher. Your pen, still at FW1.7 is unable to process this. This update takes your desktop from the 1.7 to a 2.0.1 which means it’s a completely new software version on your computer. Before this update, then pen has a firmware (FW) 1.6.2 that connects to the Livescribe Desktop (LD) version 1.7. Your pen and your computer both have programs inside them that tell them how to interact with one another. We can fix this.īefore we fix it though, let me explain why this problem has arisen. The one time perfect relationship between your Pulse Smartpen and the Livescribe Desktop, the happy ending of Romeo & Juliette’s tragedy, act as if they don’t even realize the other exists anymore!įirst things, first – Don’t panic. You put your pen in the cradle, expecting it to transfer the content from your last meeting, only to discover empty silence in return. It’s a little more aesthetically appealing, with a more easy to navigate GUI. Initially, you’re impressed with the changes. The new face of the Livescribe Desktop (PC Version) is more appealing after a complete remake.
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